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Here are the 20 best airlines in the world

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Airbus a380 Emirates onboard lounge

Emirates has been named the best airline in the world for 2016 by the leading consumer-aviation website Skytrax.

The Dubai-based airline was presented with the award at a ceremony during the 2016 Farnborough Airshow.

This is the fourth time Emirates has garnered this honor in the past 15 years, as well as its first win since 2013.

"We are honored to be recognized by the prestigious Skytrax awards," Emirates President Tim Clark said in a statement. "Emirates has always put our customers at the heart of what we do, and we work hard to deliver the very best experience possible to our customers at every touchpoint, every day, all around the world.

"The fact that these awards are based on the direct feedback from passengers is gratifying and wonderful recognition for all of the hard work that's gone into creating the Emirates experience."

The Skytrax rankings are based on the impressions of 19.2 million travelers from 104 different countries. The survey, which covered more than 280 airlines, measured 41 parameters ranging from boarding procedures to seat comfort to the quality of service.

Here are the 20 best airlines in the world, according to the results of the Skytrax survey:

SEE ALSO: These are the 16 busiest airports in the world

20. Bangkok Airways

Previous rank: 23

Why it's awesome: Unless you've flown through Southeast Asia, it's unlikely you've heard of Bangkok Airways. However, the boutique Thai airline is beloved by those who travel onboard its fleet of Airbus and ATR aircraft.

This year, not only does Bangkok Airways crack the top 20, it was also awarded with the titles of World's Best Regional Airline and Best Regional Airline in Asia.

See additional airline information at Skytrax.



19. Austrian Airlines

Previous rank: 13

Why it's awesome: Though the Lufthansa-owned airline has had to work its way through a series of labor disputes in recent years, its high level of service has remained intact — it took home the prize for Best Airline Staff Service in Europe. The Austrian flag carrier boasts a fleet of newly renovated long-haul Boeing 767-300ER and 777-200 jets flying out of its base in Vienna.

Economy fliers gave the Star Alliance member high marks for its efficient and effective service, as well as for the wealth of onboard dining and entertainment options.

See additional airline information at Skytrax.



18. Virgin Australia

Previous rank: 16

Why it's awesome: As the biggest airline in billionaire Richard Branson's portfolio of Virgin brands, Virgin Australia has experienced massive growth in the Asia-Pacific market since its founding in 2000.

In typical Virgin fashion, the airline's fleet of long-haul Boeing 777 and Airbus A330 jets come with interior mood lighting and feature a state-of-the-art 9-inch touchscreen entertainment system.

See additional airline information at Skytrax.



See the rest of the story at Business Insider

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