The INSIDER Summary:
• Expert travel hacking website The Points Guy conducted a study on the best and worst domestic airlines.
• Alaska Airlines' generous frequent flyer program puts it at number one.
• Spirit and Frontier rank at the bottom of the list.
As flight attendants often remind passengers at the end of a flight, there are many airlines to choose from when booking a trip. So which one is the best?
Expert travel hacking website The Points Guy conducted a study that examined more than just customer satisfaction, which is often how airlines are ranked. When considering airfare, bag and change fees, cabin comfort, frequent flyer programs, and on-time arrivals among other factors, here's how domestic airlines stack up.
10. Spirit Airlines
Spirit's fares may be the cheapest out there, but you get what you pay for. It ranked last place in cabin comfort, customer satisfaction, on-time arrivals, and frequent flyer perks.
9. Frontier Airlines
Like Spirit, Frontier's prices are affordable, but it's lacking in creature comforts. It ranked in the bottom half of every category except for airfare.
8. Hawaiian Airlines
Hawaiian Airlines has never had a fatal accident— making it the oldest US airline with a perfect record — but its scope is pretty limited.
See the rest of the story at Business Insider