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US airlines are actually the best they've been in 26 years

The INSIDER Summary:The annual Airline Quality Rating report was just released. It uses data from the federal Transportation Department’s monthly air travel consumer reporting.The report claims that...

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Legal experts say United should settle quickly with the passenger was dragged...

The passenger dragged from a United Airlines plane in Chicago is in a strong position as he prepares to launch a legal action, lawyers who represent airlines and passengers said, in part because of the...

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'Airlines have bullied us': Lawyer of the man dragged off United flight slams...

One of the lawyers representing David Dao, who was dragged off the United flight, slammed the company on Monday during a press conference. "Airlines, United in particular, have bullied us," Tom...

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'Horrified and shocked': The daughter of the man dragged off a United flight...

One of the daughters of the man who was dragged off of a United Airlines flight over the weekend said her family was "horrified" by the viral video that showed her father, David Dao, 69, being forcibly...

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Airline food shows a growing divide between premium and coach class

Airplane food is often disgusting. After paying hundreds (or thousands) of dollars for a flight, passengers are served sad trays of rubbery chicken, powdered mashed potatoes, and tiny iceberg salads...

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Here's why overbooking flights is actually a good thing (UAL)

The United Airlines incident has sparked outrage about the practice of overbooking in the airline industry.On Tuesday, New Jersey Gov. Chris Christie even sent a letter to the Trump administration...

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Timeline of a crisis: How United's passenger-bumping debacle unfolded

United Flight 3411 was scheduled to leave Chicago for Louisville on Sunday evening, April 9.The airline wanted four passengers to give up their seats. Three people volunteered.Needing a fourth seat,...

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I've been flying for 40 years — and it's always been a terrible experience (UAL)

I took my first commercial flight a bit later than a lot of folks nowadays — I think I was about 13 — but since then I've flown on everything from Boeing 747s in South Africa to twin-prop Cessna puddle...

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Thanks to a little-known airline hack, traveling around the world could be...

Many of us share the same gripe when it comes to air travel: It's too expensive.I'll admit, I had nearly written off the possibility of booking an around the world trip and visiting a handful of...

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One US airline never overbooks its flights

Last week, a disturbing video showed a United Continental(NYSE:UAL) customer being violently dragged off an oversold flight. Not surprisingly, this incident has caused outrage around the world and...

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Emirates slams United for having passenger dragged off a plane (UAL)

On Thursday, Emirates Airline president Sir Tim Clark weighed in on the incident involving the violent removal of a passenger from a United flight.And the veteran airline executive did not hold...

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Americans were polled on whether they like United Airlines or Trump better —...

More registered US voters have a higher opinion of United Airlines than President Donald J. Trump.At least that's what the results from a new poll by the Public Policy Polling (PPP) indicate. According...

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5 ways to make your next flight less stressful

I'm on record saying that air travel is an awful experience for the most part and has been for my entire life. I came to this conclusion long before United Airlines' recent dismaying experience with a...

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Airlines are destroying a main pillar of the stock market rally

Airlines are making it awfully difficult for the industrial sector, which makes up about 10% of the S&P 500, to have a good earnings season.So difficult, in fact, that traders are paying the most...

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United was plagued with a huge issue even before dragging a customer off a...

United is America's worst legacy airline, according to a recent survey. The survey, which was conducted by the American Customer Satisfaction Index (ACSI), found that United was the lowest ranking...

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The best thing to drink on every airline

Flying coach often feels like paying someone a couple hundred bucks to gently smoosh a bunch of hard-but-weirdly-upholstered surfaces against you while also forcing you to listen to strangers' mouth...

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United's CEO bought a full page ad in dramatic apology for passenger dragged...

United Airlines is still trying to make right with the public after a passenger was forcibly dragged off one of its planes in early April. On Thursday, the airline published a full-page ad in several...

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The lawyer for the United passenger dragged off a plane is suddenly singing...

Thomas Demetrio, the attorney for the passenger who was dragged off a United flight earlier this month, is singing the airline's praises now that a settlement has been reached.Both parties have agreed...

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6 ways to make your next flight less stressful

I'm on record saying that air travel is an awful experience for the most part and has been for my entire life. I came to this conclusion long before United Airlines' recent dismaying experience with a...

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Contrite United CEO tells Congress that the 'horrible failure' of passenger...

United Airlines CEO Oscar Munoz said Tuesday that the incident where a passenger was forcibly dragged off a flight was a "horrible failure" and that the airline has reached a "turning point.""For the...

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