US airlines are actually the best they've been in 26 years
The INSIDER Summary:The annual Airline Quality Rating report was just released. It uses data from the federal Transportation Department’s monthly air travel consumer reporting.The report claims that...
View ArticleLegal experts say United should settle quickly with the passenger was dragged...
The passenger dragged from a United Airlines plane in Chicago is in a strong position as he prepares to launch a legal action, lawyers who represent airlines and passengers said, in part because of the...
View Article'Airlines have bullied us': Lawyer of the man dragged off United flight slams...
One of the lawyers representing David Dao, who was dragged off the United flight, slammed the company on Monday during a press conference. "Airlines, United in particular, have bullied us," Tom...
View Article'Horrified and shocked': The daughter of the man dragged off a United flight...
One of the daughters of the man who was dragged off of a United Airlines flight over the weekend said her family was "horrified" by the viral video that showed her father, David Dao, 69, being forcibly...
View ArticleAirline food shows a growing divide between premium and coach class
Airplane food is often disgusting. After paying hundreds (or thousands) of dollars for a flight, passengers are served sad trays of rubbery chicken, powdered mashed potatoes, and tiny iceberg salads...
View ArticleHere's why overbooking flights is actually a good thing (UAL)
The United Airlines incident has sparked outrage about the practice of overbooking in the airline industry.On Tuesday, New Jersey Gov. Chris Christie even sent a letter to the Trump administration...
View ArticleTimeline of a crisis: How United's passenger-bumping debacle unfolded
United Flight 3411 was scheduled to leave Chicago for Louisville on Sunday evening, April 9.The airline wanted four passengers to give up their seats. Three people volunteered.Needing a fourth seat,...
View ArticleI've been flying for 40 years — and it's always been a terrible experience (UAL)
I took my first commercial flight a bit later than a lot of folks nowadays — I think I was about 13 — but since then I've flown on everything from Boeing 747s in South Africa to twin-prop Cessna puddle...
View ArticleThanks to a little-known airline hack, traveling around the world could be...
Many of us share the same gripe when it comes to air travel: It's too expensive.I'll admit, I had nearly written off the possibility of booking an around the world trip and visiting a handful of...
View ArticleOne US airline never overbooks its flights
Last week, a disturbing video showed a United Continental(NYSE:UAL) customer being violently dragged off an oversold flight. Not surprisingly, this incident has caused outrage around the world and...
View ArticleEmirates slams United for having passenger dragged off a plane (UAL)
On Thursday, Emirates Airline president Sir Tim Clark weighed in on the incident involving the violent removal of a passenger from a United flight.And the veteran airline executive did not hold...
View ArticleAmericans were polled on whether they like United Airlines or Trump better —...
More registered US voters have a higher opinion of United Airlines than President Donald J. Trump.At least that's what the results from a new poll by the Public Policy Polling (PPP) indicate. According...
View Article5 ways to make your next flight less stressful
I'm on record saying that air travel is an awful experience for the most part and has been for my entire life. I came to this conclusion long before United Airlines' recent dismaying experience with a...
View ArticleAirlines are destroying a main pillar of the stock market rally
Airlines are making it awfully difficult for the industrial sector, which makes up about 10% of the S&P 500, to have a good earnings season.So difficult, in fact, that traders are paying the most...
View ArticleUnited was plagued with a huge issue even before dragging a customer off a...
United is America's worst legacy airline, according to a recent survey. The survey, which was conducted by the American Customer Satisfaction Index (ACSI), found that United was the lowest ranking...
View ArticleThe best thing to drink on every airline
Flying coach often feels like paying someone a couple hundred bucks to gently smoosh a bunch of hard-but-weirdly-upholstered surfaces against you while also forcing you to listen to strangers' mouth...
View ArticleUnited's CEO bought a full page ad in dramatic apology for passenger dragged...
United Airlines is still trying to make right with the public after a passenger was forcibly dragged off one of its planes in early April. On Thursday, the airline published a full-page ad in several...
View ArticleThe lawyer for the United passenger dragged off a plane is suddenly singing...
Thomas Demetrio, the attorney for the passenger who was dragged off a United flight earlier this month, is singing the airline's praises now that a settlement has been reached.Both parties have agreed...
View Article6 ways to make your next flight less stressful
I'm on record saying that air travel is an awful experience for the most part and has been for my entire life. I came to this conclusion long before United Airlines' recent dismaying experience with a...
View ArticleContrite United CEO tells Congress that the 'horrible failure' of passenger...
United Airlines CEO Oscar Munoz said Tuesday that the incident where a passenger was forcibly dragged off a flight was a "horrible failure" and that the airline has reached a "turning point.""For the...
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